Whether you are a small business with a single location or a large corporation with many offices in many places, our Help Desk IT Specialists are ready to solve any of your technical needs. Free up your existing IT department so that they can focus on other critical projects and let DelawareVoIP™ deliver exceptional Tier I and/or Tier II level support for your IT team. We pride ourselves on delivering some of the highest first level resolution (FLR) rates in the industry with our 24×7 IT Help desk Support.
REMOTE SUPPORT DOESN’T GET ANY EASIER
Fast Connectivity: Easy access by end users via secure code link on our website.
Secure Sessions: Log in via 256 SSL encryption; uninstalls after support for enhanced security.
Complete Support: To solve issues in less time with in-depth diagnostic tools.
Temporary, Web-based remote support of PCs provided.
There may be a time when your business will need an IT Support Engineer to attend to your site. It may be, for routine maintenance, hardware troubleshooting, restore an internet connection, or to perform some other physical task.
DelmarvaVoIP™’s onsite IT Support Service gives you guaranteed response times from any eventuality, and has the resources to respond quickly and professionally. Our diverse team of engineers and IT specialists, can help with day-to-day support and management of small business and enterprise migrations, as well as augment your existing staff with any other services needed.
DelmarvaVoIP™ is named
DelmarvaVoIP's system design, implementation and customer service was far above industry standards. Their staff's expertise far exceeded our expectations.
I was extremely impressed with the diligence and efficiency of the DelmarvaVoIP team! They set a high standard for customer service and quality of work, which is refreshing to find in today's fast paced technology world!
The DelmarvaVoIP team took time to determine our needs, shared options, gave suggestions for improvement and made updates painless for our unique quarterly publication. We are proud of our user friendly, page turning website and highly recommend DelmarvaVoIP for any residential or business needs. They believe in dependable customer care, individual attention and high performance.
The Web Starter Package is exactly what our business has been lacking!
Thank you so much for your help getting our website up and running with the Starter Package. It's just amazing. It fits our needs perfectly!
Thank you for making it painless, pleasant and most of all hassle free! I can't say enough about the DelmarvaVoIP Web Starter Package. [Web Starter Package] It's worth so much more than I pay each month.